Frequently Asked Questions

---

Just send us a message on our Contact page with some information on your dog and what services you are interested in and we will get back to you about organising a free Meet & Greet.

No need! Pick up and drop off is included in all our services.

Our service area covers the following suburbs - 

3044, 3055, 3056, 3057, 3058, 3060, 3068, 3070, 3071, 3072.

Service area for Sleepovers covers all of Greater Melbourne.

It is not required for your dog to be desexed. However, we prefer to have only one entire dog in each group so bookings will be subject to availability.

All dogs must be up to date with vaccinations, defleaing and deworming. You be responsible to notify us of any health concerns or conditions of the dog.

We do! However, walks are subject to availability and a surcharge applies. Please visit our Price List for more information.

Our Local Group Walks are considered as a standard dog walk, conducted at a dog friendly location that is local to your suburb. We accommodate both off-leash and on-leash dogs on these outings, and they are sometimes shared with Puppy Adventures. They are perfect if you're unable to give your dog a run or if they need something to break up the day.

Our Adventure Days are longer excursions, at a dog friendly location that is away from the hustle and bustle of city life. These outings are high energy and off leash so all dogs require a solid recall and must be relaxed when travelling in our vehicles. They are perfect if your dog requires a lot of exercise or if they need to be out of the house for a longer period.

We don't recommend it. After an initial Meet & Greet with you and your pooch, we will suggest your dog starts off on either a Local Group Walk or a Walk & Train so the handler can first assess the dog. If all goes well then your dog is welcome to sign up for Adventure Days.

Of course! We operate in rain or shine. However, we may reschedule or discontinue any outings if torrential rain and thunder is forecasted and/or present.

All outings will be rescheduled or discontinued when the outside temperatures exceeds 32 degrees centigrade. However, depending on the age, size and breed of your dog, we may recommend doing this in even cooler temperatures. 

You are free to cancel or change any booking within one business day of the scheduled service. Last minute cancellations (less than 24 hours notice) will be charged at the full fee.

Cancellation period for Sleepovers will vary depending on length of stay.

If we are forced to cancel any bookings due to the ongoing Covid19 lockdowns and work restrictions then you will not be charged for your booking(s) and any deposits will be fully refunded. 

We do! You will receive a 10% discount on your bill if you book two or more outings per week, and if you have two dogs, then the second dog is half price.